Jorgensen's Plumbing & Heating Ltd

Jorgenson’s provide fast, efficient service that you can count on. I have dealt with them for over 20 years and never had any problems with their work. They are a 10 out of 10.

Furnace quite Dec.29 2024, called December 30,2024 in morning said would call back. Recalled after lunch to check on status. Arrived around 1 pm. Professional, efficient , diagnosed problem right away, retrieved part and installed quickly.

Glen and Bill are wonderful. They are professional and friendly. I have called them many times and they always come to my rescue and do outstanding work. I trust them knowing they always have my best interests at heart. I give them my highest recommendation!

Newly installed toilet. Seat broke where the screws were possibly overtightened, within weeks, as shown in picture. Called on multiple occasions to have it replaced as surely under warranty. Ignored. Went to the business personally- they’ll get back to me. 6 months later, here we are. Bought a new seat myself today. Unprofessional. Sorry.

Contacted the company in mid June to have my main drain POWER augered. Tech arrives and does a manual auger. Sends bill out end of July. I contact them mid August to pay bill and let them know the problem was not solved. Lady says no to paying the bill till the problem is solved. Again I say it needs POWER augering. Tech comes again and does another manual auger and says the block is roughly 80' out - now I am not a plumber, but 80' seems like a VERY long distance to do a manual auger on a main drain with success - guess what - NO SUCCESS - problem still not solved - have been trying to contact the business for over a month and a half, never any answer and rings till goes to fax machine pick up. Finally this past week they had voicemail working...took 3 more calls and messages until someone called back stating that they don't work for free! Reminded the guy that it was HIS lady that said to not pay till the problem was fixed. Goes back and forth and I finally get out of him that they do NOT have a POWER AUGER????? This would have pretty pertinent information to know right from the beginning!! Paid their bill all up and now have to pay twice for something that if I would have been told they did not power auger, would never have been hired for in the first place. I will read reviews more carefully next time as it seems if you check ALL review places, this is normal protocol for this company.