Steiner Plumbing & Heating Ltd

Bought a hot tub a few years back from Steiners. From the start, Chris, Carla and team have been great to deal with and recently have gone above and beyond to help with a minor issue with the hot tub that happened over the holidays. I highly recommend anybody looking at purchasing a new hot tub to go and talk to Steiners. Having someone local who can help you out "in a pinch" is worth its weight in gold.

Nick is highly professional, and Steiner has consistently done its best to be on time whenever an emergency arises.

Such a great company! Quick and efficient knowledgeable team from the office to door service.

I wanted to spend $15000 on a new heating system. I contacted Steiner Heating a number of times for a quote. Its been 5 months and they still have not called me back. When I call back to see what the problem is I'm told I am on the list. Its crazy how a company that is so poorly run could still be in business. Save time and go with a different company. Even if its from a different town. I have been told by many people that this is a normal occurrence by Steiner. Crazy way of doing business. Now you want me to email you to verify? What about the 5+ times I called and talked to your company? I needed the work done and finally after realizing you didn't want my buisness I contacted another company and had the work done. Years after this review I needed a part for my furnace. I contacted Steiner to see if they had the part. I talked with them and gave them the part number. I also sent a picture of the part. Its been 3 days and no return call with information on the part. I contacted another business and had the part in my hand within an hour from my call. I don't know what is wrong with Steiner plumbing. The women on the phone was very nice but never followed through on the part. How can such a poorly run company still be in business?

When Ryan called you, you weren’t on the phone for more than three minutes before you asked for a credit card number. He didn’t even get to his inquiry. He was looking for a quote on some parts that is all. You told him to find someone else if he didn’t put up the credit card info FIRST.