The Gentlemen Pros Plumbing, Heating & Electrical

Danny was fantastic to work with! He was friendly, professional, knowledgeable, and took the time to explain everything clearly. He arrived promptly, quickly diagnosed the issue, and had my kitchen sink draining perfectly again in no time. He also performed a camera inspection and provided helpful maintenance advice. This was honestly one of the best experiences I've had with a service professional, and Danny deserves recognition for the excellent job he did. My only concern was the price. While I approved the work beforehand, I was surprised by the final cost for the service performed. The quality of work was excellent, but the pricing felt significantly higher than I expected for a kitchen sink clog cleared through an existing cleanout. That said, I would absolutely recommend Danny based on his professionalism, expertise, and customer service. He made what could have been a stressful situation very easy to deal with. Update: After posting my review, Beth from customer care reached out personally to discuss my concerns. She took the time to review my file, listen to my feedback, and offered a goodwill adjustment, which I greatly appreciated. I was very impressed with the follow-up and the genuine effort to ensure I was happy with my experience. For that reason, I’ve updated my review to 5 stars. Thank you again to Danny and Beth for the excellent service and support! =)

Danny was very helpful. He walked me through the cost of the repair and I did not feel pressured while making the choice to replace rather than repair the toilet. He explained the cost and replaced the toilet. He was polite, friendly and efficient. I would use their services again.

Very professional and thorough. Answered every question I had about my home. Great peace of mind. Conrad did a fantastic job explaining everything and going above expectation with answering my questions. Also the first person I spoke to on the phone to book was very patient and kind and down to earth. Great experience with this company

Riley was fantastic to work with. He was very professional , knowledgeable and friendly. He took time diagnosing and explaining his findings. As the steam shower will need more intervention and possible total replacement, I feel confident that with his expertise I will have a very satisfactory outcome. He deserves 5 stars. I would absolutely recommend Riley B based on his professionalism, expertise and superior customer service.

We've had a nightmare of an experience with a previous plumber doing a Poly B replacement, I was reviewing Google reviews on the Gentleman Pros and reached out to Beth and see if they could help out. From that initial contact with Beth I felt confident in this decision, she was knowledgeable and helpful with all my questions and let me know she would follow up at each step of this process to ensure my satisfaction. Richard came out to inspect the work of the previous plumber and after spending over an hour doing his inspection he walked us through his assessment. We're confident in the Gentleman Pro's enough to move ahead with the quote they provided us to conduct the repairs. I know you read these reviews Beth we'll talk soon! 2026.05.29 Conrad and Dom came to the house to complete the work that Richard quoted previously. Completed a walkthrough of the job before they started, left them to do their thing. I'm so impressed with the efficiency and quality of work of this company. Once they had finished all the work Conrad requested we do a walkthrough so he could explain everything, he took the time to make sure I understood and made sure I was satisfied. It's very apparent to me from these two interactions with 3 employees of Gentleman Pros that they are proud to work for this company and take pride individually of their quality of work. We've recommended them to a friend of ours and not surprised to hear of a positive experience. James