Steven's Septic Services
📍 Emergency plumbers in Saint John
Steven's Septic Services provides reliable septic maintenance and emergency plumbing solutions in Saint John. The team is recognized for their rapid response times, even during weekends, and for offering technical expertise regarding tank bacteria and system health. They aim to deliver efficient repairs and professional guidance to ensure long-term functionality.
While the technicians demonstrate high-quality workmanship and attentive service, there is room for improvement regarding consistent pricing transparency during the initial booking process. Ensuring all requested services are accurately quoted by dispatchers will further enhance the overall customer experience.
Steven's Septic Services is in position 16 out of 26 in emergency plumbers in Saint John
Customer Reviews
Steven's Septic Services has a rating of 4.4 out of 5 based on over 9 reviews on Google
Zach was great to deal with, quick to get here even in a weekend. Called another service first and had a very abrasive call, tired Steven's and had the complete opposite experience. Will use again when the time comes for sure. Thanks Zach.
The guys that came were great, they came and did what they needed to do and didn’t waste time to correct the issue. However when I called to book for them to come out I told the dispatcher I specifically needed the video inspection and the problem corrected and she gave me the flush only price. The guys on-site told me the correct price which was $130 more than what the dispatcher told me and they had it on their run sheet to do the video inspection so why couldn’t the dispatcher give me the correct price when I specifically told her that I needed to get the video inspection?
Called to arrange pumping. Arrived and pumped tank the same day and cleaned output filter. Vince was very professional and very helpful. He noticed a potential issue with the tank bacteria and provided advice on what the issue could be and potential solutions to mitigate. Vince was very easy to deal with and very helpful Thanks so much
Great people great sevice and great customer experience i called them in a few weeks ago for a sewer issue they where at my house within 20 minute from the time i called on a saturday! In out within 30 min problem solve so we thought a month later issue come up again after a brief conversation with someone in senior management they told me to called the service back at no cost i called right away whithin the hour they where back at my house in grand bay and paul and is partner who i forgot the name...sorry work for hourss and when above and behond to make sure my prblem was fix for good and they fix it did a great job tks to all of you guy and a special thanks to brad .. I definitely recommend them to anyone with sewer or septic issue great A+++++++++++
Came and cleared a line, resulting in branch line clog. Called them back, to come with the camera. They showed up without a camera, they didnt clear branch line and said to call a plumber. Had to pay a plumber $400 more to clear a floor drain that stevens easily could have done on their 2nd visit.
Information about Steven's Septic Services
Address
Steven's Septic Services is located at 65 Alloy Dr, Saint John, NB E2M 7S9, Canada
Phone
The phone number of Steven's Septic Services is +1 506-636-2877
