Chauffe-Eau SOS Eng

Had a problem with a water heater not heating my tenant's apartment and called different plumbers to be told that it's either the heating element or the fuse/circuit breaker but that if it's the latter it's not covered yet I still have to pay over $250 for them to come check. Called SOS and Yolande helped me right from the start, got me an appointment for the next day and then called me back to tell me there would be an available spot earlier today. I took it and they came within less than an hour of my initial call, changed the circuit breaker which wasn't working and even checked the element and thermostat. I could not be more satisfied by their quick, same-day service that encompasses both electrical and plumbing at an affordable price, highly recommended if you have any issues with your hot water tank!

So after receiving a confirmation of my appointment on the day prior, no one showed up at my place to do the job. No follow up call, when I called the next morning , I was told someone would call me back. I had to call again only to be told my reservation was cancelled and I would not get my Tank,. If I wanted an appointment it would be another week. They person on the phone told me it was cancelled on the Sunday and gave no explanation for the appointment cancellation and could not explain why I got a call the day before. Short staff , sudden sickness whatever .. this did not seem very professional service despite the prior good reviews ..

This company offers great customer service. Great deals and qualify plumbers.i recommand this company good job sos

Super service rapide et courtois, autant la dame qui a coordonné le rendez-vous que l'installateur. J'ai eu quelqu'un en 24h, il avait tout ce qu'il faut pour soit réparer ou changer le chauffe-eau. L'installateur a aussi remarqué des erreurs de l'ancienne installation (autre compagnie) et les a réparé. Il a même pris soin de découper la boite du nouveau chauffe-eau et l'a mise au recyclage! Je recommande vraiment

Mon chauffe eau nous a lâcher il y a qq jours. Super servive téléphonique. Technicien courtois et rappide. Coûter moins cher que prévue. Vraiment satisfait...je peux prendre ma douche maintenant, merci : )