Fountainhead Mechanical Inc.

The condo board in the complex I live in, hired fountainhead to auger the drain in our furnace room. I had the opportunity to speak with Dave Mullaney who coordinated on very short notice one of his best techs, Justin. Justin was able to resolve our drainage system within minutes and was very informative about preventative measures to avoid further back ups that involved my unit but as well as the other units as the main line is all connected. Justin was professional, polite and reassuring of the work he was performing. The overall company has exceeded my expectations on customer service, loyalty and reliability. Fountainhead really puts their customers’ needs and concerns seriously as the experience was well executed from the very first interaction to its end resolution. I would highly recommend this company and definitely will be using them again for any of my properties. Thank you Dave and Justin!

I had an excellent experience with Jackson and Aaron from Fountainhead Mechanical. They did an awesome job replacing the cartridges in my shower and installing two new shutoff valves. They were professional, knowledgeable, efficient, and took the time to make sure everything was working perfectly before they left. Their workmanship was top-notch, and they left the area clean and tidy. I really appreciate their excellent service and would highly recommend Fountainhead Mechanical, especially Jackson and Aaron, to anyone needing plumbing repairs or replacements. Thank you for the great work! Mike and Noleen from Genesis condo

Darcy came out on a Sunday of a long weekend to help us out with a heating issue (no heat!). He was super friendly, found the issue right away, and most importantly, fixed our heat! I really appreciated that he explained what was going on, as well as what he needed to do and why, which made me feel like I understood the work being done in my home.

Dave was great! He was called on a short notice and arrived to my unit asap. Right away he spotted the leak on one the pipes that ran through my unit and fixed the problem without causing any damages. Funny guy great personality! Would recommend 10/10

We had the absolute pleasure of dealing with techs Curtis, Paul and Hayden as well as the owner Mark. We originally got another company to come fix our furnace. They dropped the ball big and left us high and dry on May long weekend when it was -1 with no furnace. We called Fountainhead Mechanical and they were out to our place the Saturday of May Long weekend within 3 hours of my original call. Curtis the technician who came out the first time did the best he could but unfortunately due to the supplier there were issues replacing our burnt out motherboard. After the new motherboard the supplier didn't mention due to the upgrade on the motherboard the motor would also need to be upgraded. Curtis felt absolutely horrible he wasn't able to get the furnace going for us, the look on his face said it all. With this furnace being 15-16 years old we didn't wanna pour thousands into it for the motherboard and new motor. The next day I received a phone call from Mark and we worked together to be able to come up with a solution to get some heat in our house. He got ahold of the supplier to see if they could in house program the OEM motherboard so we wouldn't have to replace the motor. They got back to Mark and said yes they could, but at that time I had found a brand new furnace on a deal. When Mark and I connected again I had mentioned given how old the furnace is I would hate to get the OEM programmed motherboard in and for other things to start failing. With the deal I got on the furnace it makes more sense to just replace it. Mark agreed and we set up for installation. We had Paul and Hayden come out, these two guys were fantastic! They were efficient, clean, and very respectable. They kept going till the job was done, and threw in a few jokes along the way to put a smile on a frustrating time! If you have a chance to use this company I highly recommend it. I wasn't expecting the service I got, with Mark calling us and personally dealing with it till we came to a resolution, to the compassion and empathy we recieved from the technicians it make you realize that there are still some companies out there who still care. We will be a life long customers, thank you for the amazing service!