Nauss - Heating Fireplaces

Had a clogged kitchen sink, called Nauss. The plumber tried to convince me that all the pipes in the basement needed to be replaced. This was unaffordable. As a quick fix he used a plunger which worked a little. He was to speak with his employer then call me back. He never did. That evening while washing dishes there was a gurgling sound and the sink unclogged. I think that Nauss was trying to take advantage. I’m a single mother on welfare taking care of her 82 year old mother. Shame on Nauss.

The plumber came in, looked at the work and said he couldnt do it and wouldnt go in the crawl space. Said the company would send someone else. After two follow up calls, with no reply, i gave up and called another company.

BRIAN arrived exactly at the scheduled time. He was efficient, friendly, courteous and knew what he was doing. He solved our problem quickly and we would highly recommend Nauss Plumbing for all your plumbing needs.

Very disappointed in my experience with Nauss Plumbing & Heating. I had work done in October 2016 where they were effieicent and got a ton of work done in the time they were there, and even came back because Union Gas has to take the meter off to test afterwards. Yesterday (April 12th, 2017) they came back to do a short run from a previously prepared nipple across my (open) basement and outside. Somehow this, which was a small fraction of the work that they did previously took three hours (even though the hole was drilled and the pipe was through the wall in 45 minutes). They also charged me double for materials and only when I called them back were they going to correct it. Will update if I get my cheque in the mail or not. Very far off from the ballpark figure of ~$200 to over $500 now (it was over $660 before I called). They also told me multiple times that this is their slow season and even though collorlation doesn't equal causation there seems to be something there (though they denied that on the phone). Very disappointed in the service for price this time around compared to what I received previously.

Guys are nice and friendly, but the work is horrible. Pipes are a rigged up mess, nonstop problems with hot water tank, needs work every year and a half and Nauss does NOT stand by their work. They do a terrible job and then charge you again to repeat it every year and a half when it falls apart.